Responsible Gaming

Gambling should be fun. Here is how we help you keep it that way.

At Wazbee Casino, responsible gambling is not a checkbox — it is built into how we operate. We provide tools, resources, and contacts to help every player stay in control. If you are ever concerned about your gambling habits or those of someone close to you, this page tells you exactly what to do.

Signs of Problem Gambling

Problem gambling can develop gradually and affect anyone, regardless of how long they have been playing. Common warning signs include: chasing losses by depositing more to win back what you have lost; gambling with money that was intended for bills, rent, or food; lying to friends or family about how much you gamble or have lost; feeling anxious, irritable, or depressed when unable to gamble; and gambling as a way to escape stress or difficult emotions. If two or more of these sound familiar, it is worth pausing and speaking to someone.

It is also worth knowing the difference between recreational gambling and harmful gambling. Recreational players set a budget, stick to it, and treat casino gaming as entertainment with a cost — like going to the cinema. Harmful gambling erodes that budget boundary and starts affecting other areas of life. We want every player on our platform to stay in the first category. The tools below are designed to make that easier.

National Self-Exclusion — Spelpaus.se

Swedish players have access to Spelpaus — the national self-exclusion register operated by Spelinspektionen. When you register on Spelpaus, your exclusion is immediately communicated to all licensed Swedish operators, including us. We honour all Spelpaus registrations and block affected accounts automatically. To register, visit spelpaus.se and follow the simple online process. There is no cost, and you can choose exclusion periods from one month to indefinite. Spelpaus is the most powerful tool available for Swedish players who need a complete break.

If you would prefer to self-exclude directly from our platform without enrolling in the national system, contact our support team via live chat or email. We can apply a platform-level exclusion immediately, with optional extension to Spelpaus if you request it. Direct exclusions are handled with full discretion and no questions asked.

Deposit Limits and Gambling Controls

We offer deposit limits at daily, weekly, and monthly intervals. You can set these from your account settings at any time. Limit reductions take effect immediately. Limit increases require a 24-hour cooling-off period before they become active — this delay is intentional and exists to protect you from impulsive decisions. We also offer a reality check feature: a notification after a set playing duration reminding you how long you have been active and your net result for the session. These tools are available 24 hours a day, seven days a week, at no cost.

Support and Helplines

If you need to talk to someone about gambling-related concerns, Stödlinjen is Sweden's free national gambling helpline. They offer anonymous support by phone and chat, free of charge, for both players and their families. Visit stodlinjen.se or call 020-81 91 00 (free from Swedish landlines and mobiles). Stödlinjen is staffed by qualified counsellors available on weekdays and evenings. You do not need to be in crisis to use the service — early conversations about gambling habits are exactly what they are there for.

We also maintain a trained responsible gambling team internally. Our customer support agents are available 24/7 via live chat and can connect you with resources, set account limits immediately, or initiate a self-exclusion on your behalf in a single conversation. Reaching out to us is not a commitment to stop gambling permanently — it is just a conversation, and you are in control of what happens next. Visit Wazbee Casino support any time from the chat icon in the corner of any page.