Privacy Policy

Last updated: January 2026

At Wazbee Casino, we take your privacy seriously. This policy explains what personal data we collect when you use our platform, why we collect it, and how we handle it. We operate in compliance with GDPR and Swedish data protection requirements overseen by Integritetsskyddsmyndigheten (IMY).

1. Information We Collect

We collect the information you provide directly during account registration: full name, email address, date of birth, residential address, and phone number. For identity verification (KYC), we may request a copy of a government-issued photo ID and proof of current address. Payment data — including deposit amounts, withdrawal requests, and transaction timestamps — is recorded for compliance, fraud prevention, and accounting purposes.

When you use our platform, we automatically collect technical data: IP address, browser type and version, operating system, pages visited, time spent per session, and click behaviour. This data helps us improve performance and detect suspicious activity. We use cookies to maintain login sessions, remember preferences, and personalise your gaming experience. A full breakdown of cookie categories is available in our Cookie Policy, accessible from the footer.

2. How We Use Your Data

Your personal data is used to create and manage your account, process deposits and withdrawals, verify your identity as required under our gaming licence, detect fraud and money laundering, and fulfil our obligations to Swedish regulators. We also use contact details to send you account-critical communications such as deposit confirmations, withdrawal updates, and security alerts. Marketing messages require your explicit opt-in consent — you can withdraw that consent at any time through your account settings.

We share limited data with third-party partners who are essential to running the platform — payment processors (Swish, Trustly), identity verification providers, and cloud infrastructure providers. All partners are bound by data processing agreements that meet GDPR standards. We do not sell personal data. If you deposit using Bitcoin or another cryptocurrency, the blockchain transaction is publicly visible by nature, which is outside our control. We never store your private wallet keys.

3. Data Retention

We retain account and transaction records for a minimum of five years after account closure, as required by anti-money laundering (AML) legislation. Marketing preference data is deleted within 30 days after consent is withdrawn. Anonymised usage statistics (session counts, game popularity metrics) may be retained indefinitely for internal analytics, as they cannot identify individual players. You may request deletion of personal data at any time — subject to mandatory retention requirements, we will act on your request within 30 days.

4. Your Rights Under GDPR

Under GDPR, you have the right to access a copy of the personal data we hold about you, request corrections to inaccurate data, and ask for erasure of data we no longer need to retain. You can request a portable export of your data in a machine-readable format and object to processing for direct marketing purposes. To exercise any of these rights, contact our Data Protection Officer at [email protected]. We respond to all data rights requests within 30 days. If you believe we have not handled your data correctly, you have the right to file a complaint with IMY at imy.se.

5. Cookies

We use essential cookies for session management, fraud detection, and platform security — these cannot be disabled without breaking site functionality. With your consent, we also use analytical cookies to measure performance and identify issues. We do not use third-party advertising or tracking cookies. You can manage cookie preferences through your browser settings or via the consent banner on your first visit.

6. Contact

For privacy-related questions or to exercise your data rights, contact us via the live chat on Wazbee Casino Sweden or email [email protected]. We aim to respond within 72 hours on business days.